A: If you must cancel your reservation, Mantaraya should receive notice regarding the reasons for the cancellation by e-mail.
The following cancellation fees will apply:
Days before departure - Charges and fees
60 + days $100
30 – 59 days Deposit Amount
0 – 29 days No Refunds
Our cancellation policy is as flexible and understanding as possible but it applies in every instance and there will be no exceptions for any reason. We will not issue any refund for arriving late or leaving a trip early. Please understand that many of our trip costs are incurred well in advance of trip departure.
We are not responsible for any expenses incurred due to travel delays, flight cancellations, or illness.
We understand that there are situations such as a broken leg, a parent which suddenly gets sick, or other. In these cases, we don’t have time to refill the space and we have spent considerable time and money into preparing your trip. That’s why we strongly encourage our customers to purchase trip cancellation insurance to protect your vacation investment due to cancellation or interruption, baggage loss protection, and medical coverage along with emergency evacuation coverage. We recommended the following site:
Travel Guard International www.travelguard.com In the rare case that your trip is cancelled by us: we will work with you to reschedule you on a similar trip, on a different date or you will receive a full refund of your deposit, and final payment. However, we will not be held responsible for additional expenses incurred while preparing for your trip (i.e. air tickets, gear purchases, medical expenses, and other similar costs).
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